Terms of service

TERMS & CONDITIONS – BAZAR91.COM

OVERVIEW

Welcome to Bazar91.com (“Bazar91”, “we”, “us”, “our”).
Bazar91 is operated by CACAO, having its place of business in Howrah, West Bengal, India. We operate this website and online store to provide sewing machines, embroidery machines, spare parts, accessories, and related products and services (collectively, the “Services”).

Our store is powered by Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.

By visiting, browsing, interacting with, or purchasing from our website, you agree to be bound by these Terms & Conditions (“Terms”), along with our Privacy Policy, Refund Policy, Shipping Policy, and any other policies referenced on this website.
If you do not agree to these Terms, you must not access or use our Services.

1. ELIGIBILITY & ACCOUNT RESPONSIBILITY

You must be at least 18 years of age or the legal age of majority under Indian law to use our Services.
You agree to provide accurate, complete, and current information during account creation or checkout.
You are solely responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.
Accounts are non-transferable and may not be sold, assigned, or shared.

2. PRODUCTS & INFORMATION ACCURACY

We make reasonable efforts to display accurate product descriptions, images, specifications, and pricing.
Product images are for illustrative purposes only; actual product appearance may vary due to lighting, screen settings, manufacturing updates, or packaging changes.
We do not guarantee that product descriptions or other content are error-free, complete, or current.
Bazar91 reserves the right to modify, discontinue, or limit quantities of any product without prior notice.

3. ORDERS & ACCEPTANCE

Placing an order constitutes an offer to purchase.
An order is considered accepted only after payment confirmation and order acceptance by Bazar91.
We reserve the right to cancel or refuse any order due to pricing errors, stock unavailability, suspected fraud, incorrect information, or any other reason.
Once an order is confirmed, cancellation may not be permitted, except as per our Refund & Cancellation Policy.

4. PRICING, PAYMENT & TAXATION

All prices are listed in Indian Rupees (INR).
Prices may change without prior notice.
Applicable GST and taxes will be charged as per Indian law and shown during checkout or on the invoice.
You agree to provide valid payment details and authorize us to charge the full order amount.
Bazar91 is not responsible for payment failures caused by banks, gateways, or third-party providers.

5. SHIPPING & DELIVERY

Delivery timelines are estimated only and may vary due to logistics, location, weather, strikes, or circumstances beyond our control.
Risk of loss and ownership of products passes to the customer once the product is handed over to the shipping carrier.
Delays caused by courier partners or force majeure events shall not make Bazar91 liable for compensation.

6. RETURNS, REFUNDS & WARRANTY

Returns, replacements, or refunds are governed strictly by our Refund & Return Policy.
Certain products, including machines, spare parts, customized items, and consumables, may be non-returnable.
Manufacturer warranty (if applicable) will be provided as per the brand’s official warranty terms.
Bazar91 does not provide any additional warranty unless expressly stated in writing.

7. INTELLECTUAL PROPERTY

All content on Bazar91.com, including text, images, videos, logos, graphics, product data, and website design, is the exclusive property of Bazar91 / CACAO or its licensors.
Unauthorized copying, reproduction, resale, or commercial use is strictly prohibited.
Shopify and third-party brand names, logos, and trademarks belong to their respective owners.

8. THIRD-PARTY LINKS & SERVICES

Our website may contain links to third-party websites or services.
Bazar91 is not responsible for the content, accuracy, policies, or practices of any third-party websites.
Any interaction with third-party services is at your own risk.

9. USER CONDUCT & PROHIBITED USE

You agree not to:

Violate any applicable Indian law or regulation
Engage in fraudulent, misleading, or abusive behavior
Infringe intellectual property rights
Upload malware, viruses, or harmful code
Misuse pricing, promotions, or system vulnerabilities

We reserve the right to suspend or terminate access for any violation.

10. DISCLAIMER OF WARRANTIES

All products and services are provided “as is” and “as available”, without any express or implied warranties, except as required under applicable Indian consumer laws.

Bazar91 does not guarantee uninterrupted, error-free, or secure operation of the website.

11. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Bazar91 shall not be liable for:

Indirect, incidental, or consequential damages
Loss of profit, business, data, or goodwill
Delays, technical failures, or third-party service issues

Our total liability, if any, shall not exceed the value of the product purchased.

12. INDEMNIFICATION

You agree to indemnify and hold harmless Bazar91, its owners, employees, partners, and service providers from any claims, losses, or legal expenses arising from your misuse of the Services or breach of these Terms.

13. TERMINATION

We may terminate or suspend your access to the Services at any time without prior notice for violation of these Terms or applicable laws.

14. GOVERNING LAW & JURISDICTION

These Terms shall be governed by and construed in accordance with the laws of India.
All disputes shall be subject to the exclusive jurisdiction of courts in Howrah / Kolkata, West Bengal.

15. CHANGES TO TERMS

Bazar91 reserves the right to update or modify these Terms at any time. Continued use of the website constitutes acceptance of revised Terms.

16. CONTACT INFORMATION

Bazar91 (CACAO)
📍 113, Shri Aurobindo Road, Salkia, Howrah – 711106, West Bengal, India
📧 Email: info@bazar91.com
📞 Phone: +91 9163843100
🌐 Website: https://www.bazar91.com
🧾 GSTIN: 19AZZPG3285B1ZZ