Frequently Asked Questions

Frequently Asked Questions (FAQs) – Buy Sewing & Embroidery Machines in India | Bazar91

Bazar91 (CACAO) is India’s trusted authorised dealer, distributor, and service provider for sewing and embroidery machines. We serve all cities, towns, and villages across India including Kolkata, Howrah, Delhi, Mumbai, Bangalore, Chennai, Hyderabad, Ahmedabad, Pune, Jaipur, and nearby locations.

Buying & Availability

Where can I buy embroidery machines near me in India?

You can buy embroidery machines near you from Bazar91. We deliver across India including all metro cities, Tier 2, Tier 3 cities, and villages. Simply search “buy embroidery machine near me” and choose Bazar91 for genuine products and full support.

Which cities do you serve?

We serve all locations including Kolkata, Howrah, Delhi NCR, Mumbai, Navi Mumbai, Bangalore, Chennai, Hyderabad, Surat, Ahmedabad, Indore, Patna, Ranchi, Guwahati, and all nearby areas and villages across India.

Which brands are available at Bazar91?

We deal in top brands including Brother, Ricoma, Tajima, Usha, Singer, Juki, Jack, Dürkopp Adler, and Bazar91’s own brand machines.

Are you an authorised dealer?

Yes, Bazar91 is an authorised dealer, distributor, and importer providing genuine machines with complete support.

Pricing & Offers

What is the price of embroidery machines in India?

Embroidery machine prices depend on brand, model, and features. We offer the best competitive pricing with maximum possible discounts.

Do you offer the best price?

Yes, we provide the best price directly without unnecessary negotiation. Our pricing is transparent and competitive.

Is EMI available?

Yes, EMI and financing options are available based on eligibility.

Warranty & Return Policy

Do your machines come with warranty?

Yes, all machines come with warranty as per manufacturer terms and conditions.

Do you provide free service during warranty?

Yes, within the warranty period, service is free as per manufacturer terms. Read full details here: Terms & Conditions

What happens after warranty?

After the warranty period, service is chargeable at standard rates.

What is your return policy?

We offer a 3 to 15 days return policy depending on product category. Read full details here: Return Policy

Do you offer 100% refund guarantee?

Yes, we offer 100% refund guarantee as per our policy. Please check details here: Refund Policy

Service & Support

How do you provide service across India if customers are far away?

We have a dedicated mobility team that travels across India to provide on-site service at customer locations.

Do you provide service near me?

Yes, we provide service near you anywhere in India including cities, towns, and remote villages.

Do you provide video call support?

Yes, we provide video call support for quick troubleshooting and guidance.

Do you provide on-site visit?

Yes, we provide physical visits at customer locations across India.

Are there charges for service visits?

Within warranty: No charges (as per terms). After warranty: service charges apply.

Do you provide training?

Yes, we provide complete training including machine operation, software usage, and embroidery digitizing.

Do you provide spare parts?

Yes, we provide genuine spare parts for all brands we sell.

Business & Setup

Can I start an embroidery business with your machines?

Yes, we provide complete business setup guidance including machine selection, training, and support.

Which machine is best for business?

Single-head machines are best for startups, while multi-head machines like Ricoma and Tajima are ideal for large-scale production.

Trust & Quality

Are your products genuine?

Yes, we sell only 100% genuine products with warranty and full support.

Why choose Bazar91?

Bazar91 offers genuine machines, best pricing, nationwide delivery, expert training, and full after-sales service across India.