Brother Warranty Information
When you purchase a **Brother sewing or embroidery machine from Bazar91, you get genuine brand warranty support in India along with exclusive after-sales assistance that most sellers don’t provide.
✅ Official Warranty Coverage (India)
- ✔ 100% Genuine Brother Products
- ✔ Covered under official Brother India warranty policy
- ✔ Eligible for authorized service & repair support
📌 Covers manufacturing defects under normal usage only
⏳ Warranty Period
- 2 Years Warranty → Advanced / computerized models (FS, NV series)
- 1 Year Warranty → Basic models
📌 Exact warranty is mentioned on each product page.
🔧 What is Covered
- Internal components
- Electrical & mechanical defects
- Manufacturing faults
❌ What is NOT Covered
- Physical damage / mishandling
- Improper installation or misuse
- Normal wear & tear (needle, bobbin, etc.)
- Non-genuine parts usage
- Voltage or external damage
⚠️ Warranty Void Conditions
- Unauthorized repair
- Serial number tampering
- Product modification
🛠️ Service Type
- Standard: Carry-in service (as per brand policy)
- Customer bears transport/packing cost
🚀 Bazar91 Exclusive Support (Why We’re Different)
Most sellers stop at delivery.
We stay with you after purchase.
👨🔧 Dedicated Technician Support
- ✔ Step-by-step setup guidance
- ✔ Live troubleshooting (call/video)
- ✔ Beginner-friendly assistance
- ✔ Long-term usage support
🧵 On-Site Technician Support (Embroidery Machines Only) ⭐
For embroidery machines purchased from Bazar91:
- ✔ Technician visit at your location (selected cities)
- ✔ Assistance with installation & setup
- ✔ Basic training for machine usage
- ✔ Guidance for embroidery functions
📌 Available for eligible models & locations. Prior scheduling required.
👉 This is a major advantage over typical online sellers.
📞 Fast & Reliable Support
- Direct call / WhatsApp assistance
- Faster response vs marketplaces
- Real human support
🔄 Service Coordination Support
Even though warranty is handled by brand:
- ✔ We help connect you with service centers
- ✔ Guide you through claim process
- ✔ Ensure smoother resolution
🏆 Why Customers Prefer Bazar91
- ✔ Specialized in sewing & embroidery machines
- ✔ Deep product expertise
- ✔ Trusted across India
- ✔ Focus on after-sales satisfaction, not just selling
📌 Important Note
- Warranty is provided by brand as per official policy
- Bazar91 provides support + assistance layer
- On-site service is not part of brand warranty, it’s Bazar91 value-added support
❓ Frequently Asked Questions (Warranty & Support – Bazar91)
🔧 Warranty & Coverage
1. What warranty do I get on Brother machines from Bazar91?
All machines come with official brand warranty in India as per Brother policy, along with Bazar91 support assistance.
2. What is the warranty period?
- 2 Years → Advanced / computerized machines
- 1 Year → Basic models
📌 Exact duration is mentioned on each product page.
3. What does the warranty cover?
Warranty covers:
- Manufacturing defects
- Internal electrical/mechanical faults
4. What is not covered under warranty?
Not covered:
- Physical damage
- Misuse or improper handling
- Normal wear & tear (needle, bobbin, etc.)
- Damage due to voltage issues
5. Is warranty valid all over India?
Yes, warranty is valid across India through authorized service centers.
🛠️ Service & Support
6. How do I claim warranty service?
- Keep your original invoice
- Contact authorized service center
- Submit machine for inspection
👉 Bazar91 will guide you through the process.
7. Is home service available?
- ❌ Brand warranty → Carry-in service
- ✅ Bazar91 Special Support → Available for embroidery machines (selected locations)
8. Do you provide technician support after purchase?
Yes. Bazar91 provides:
- Setup guidance
- Troubleshooting help
- Usage assistance
9. Do you provide installation support?
Yes, we assist with:
- Machine setup
- Basic usage guidance
- Operational help
🧵 Embroidery Machine Special Support
10. Do you provide on-site technician for embroidery machines?
Yes ✅
For embroidery machines:
- Technician visit available (selected cities)
- Installation + basic training included
📌 Prior scheduling required.
11. Is on-site service free?
- May be free or chargeable depending on:
- Location
- Model
- Service type
👉 Details confirmed at time of request.
12. Is this service part of brand warranty?
No ❌
This is a Bazar91 value-added support, not part of brand warranty.
⚠️ Usage & Safety
13. Can I use third-party accessories?
Not recommended.
Using non-genuine parts may:
- Damage machine
- Void warranty
14. What can void my warranty?
- Unauthorized repair
- Serial number tampering
- Machine modification
📦 Purchase & Trust
15. Are products on Bazar91 genuine?
Yes, all products are:
- 100% genuine
- Properly invoiced
- Covered under brand policy
16. Why should I buy from Bazar91 instead of other sellers?
Because you get:
- ✔ Expert guidance
- ✔ Dedicated technician support
- ✔ Embroidery on-site assistance
- ✔ Faster response support
👉 Most sellers only sell.
Bazar91 supports you after purchase.
📞 Support & Contact
17. How can I contact Bazar91 support?
You can reach us via:
- Call / WhatsApp
- Email support
- Website contact
👉 Fast and reliable assistance guaranteed.
© 2026 Bazar91
